Monday – Friday, 39 hours per week
Permanent position
Office based in Holton, Nr Halesworth, Suffolk
Salary dependent on experience
We’re seeking a Sales Office Administrator to provide support to our customers and our sales team.
Key responsibilities:
- Answering phone calls and dealing efficiently with everyday customer enquiries
- Processing new purchase orders for customers
- Preparing sales quotations
- Dispatching orders using courier websites to book in shipments for collection
- Communicating with our customers to keep them updated with their orders
- Liaising with other departments including planning, purchasing and the warehouse
- Use of our internal computer systems Including ERP, CRM and Microsoft Office applications
- General administrative support and other relevant assistance to the sales team
Experience and skills required:
- Highly organised with ability to follow direction and prioritise own workload
- Hardworking, proactive, motivated and personable
- Positive approach to dealing with challenges
- Excellent communication skills both verbal and written
- Confident in communicating at all levels, internally and externally
- Ability and desire to learn new systems and ways of working
- Computer literate and experience of Microsoft programmes such as Outlook, Word & Excel
- Desire to continually provide great customer service
- Experience in a similar role advantageous, but not essential
What do we offer in return?
- 23 days annual leave, plus bank holidays
- Company pension scheme
- Life insurance
- Perkbox benefit and wellbeing package
- Company clothing
- Free on-site parking
- Cycle to work scheme
Please apply with your CV and a covering letter
