Monday – Friday, 39 hours per week
Permanent position
Office based in Holton, Nr Halesworth, Suffolk
Salary dependent on experience
We’re seeking an Internal Sales Coordinator to provide support to our customers and our sales team.
Key responsibilities:
- Answering phone calls and dealing efficiently with everyday customer enquiries
- Processing new purchase orders for customers
- Preparing sales quotations
- Dispatching orders using courier websites to book in shipments for collection
- Communicating with our customers to keep them updated with their orders
- Liaising with other departments including planning, purchasing and the warehouse
- Use of our internal computer systems Including ERP, CRM and Microsoft Office applications
- General administrative support and other relevant assistance to the sales team
Experience and skills required:
- Highly organised with ability to follow direction and prioritise own workload
- Hardworking, proactive, motivated and personable
- Positive approach to dealing with challenges
- Excellent communication skills both verbal and written
- Confident in communicating at all levels, internally and externally
- Ability and desire to learn new systems and ways of working
- Computer literate and experience of Microsoft programmes such as Outlook, Word & Excel
- Desire to continually provide great customer service
- Experience in a similar role advantageous, but not essential
What do we offer in return?
- 23 days annual leave, plus bank holidays
- Company pension scheme
- Life insurance
- Perkbox benefit and wellbeing package
- Company clothing
- Free on-site parking
- Cycle to work scheme
Please apply with your CV and a covering letter
